We apologize for the mishandling of your baggage and understand that this will be inconvenient for you. Please be assured that we will do all possible to assist you through this experience.
Your baggage details have been entered into our worldwide computerized baggage tracing system. You may check the status of your delayed bag and, as needed, modify the delivery and contact information.
The internet-based online luggage tracing module allows passengers to track the status of their misdirected luggage. For greater customer confidence in the airline’s commitment to excellence in passenger see missing-bag.swissport.com