Our HRM vision

"We strive for excellence"

Swissport empowers its people to delight their clients through professional services and reliable partnerships. Our organizations are able to develop and implement the company's strategies, to operate efficiently and to manage change. We are driven by the non-negotiable requirement that we treat our employees with dignity and respect.

Performance Management

In our endeavors to achieve and maintain management excellence, performance management is a part of our leadership culture. The following performance management processes and structures are in place:

• performance objective planning
• performance evaluations with reviews against competency skills and achievement of objectives
• performance improvement plans (if and when required)
• career aspiration and personal development plans.

Management Development

Swissport attaches great value and importance to training and management development. Our management development tools are:

• the Swissport Academy
• the Talent Tracker
• the Coaching and Mentoring Program
• the Swissport Top Management Conference
• international assignments.

Succession Planning

Proper and professional succession planning is key to further developing Swissport's leadership qualities. Swissport currently maintains a pool of skilled and qualified leaders around its global network. The tools involved are:

• identification and evaluation of high potentials and talents
• individual (and organizational) development planning
• regular career opportunity discussions at the group executive level in line with the company's future strategic plans.