Swissport provides web-check-in platform for its customer airlines

Once more, the world's leading airport service company acts as a pioneer and confirms the importance of technological developments.

Zurich, July 16, 2007 – Swissport, the world's leading provider of airport services to the aviation community, has brought a further innovation to the e-services sector by becoming the first ground handling company to offer a dedicated web check-in application for its customer airlines' use.

This pioneering achievement further confirms the importance of technological developments in the airport services sector.

"CUSS" self-service devices are already part of the landscape at airports today. Travellers can use these handy machines to check themselves in and obtain their boarding card, all within just 30 seconds. Many major airlines now also offer their customers the option of checking-in online from the comfort of their home. The facility, which is available within 24 hours of scheduled departure, allows users to make just five clicks to check-in and print out their own boarding card. The system accepts seat requests and changes, too.

In a further development within the web check-in field, Swissport has now teamed up with SITA to develop its own platform which will also enable smaller and medium-sized airlines using the Swissport axsControl system to offer their customers the web check-in option.

In doing so, Swissport is providing its client airlines with an additional service that not only harnesses the latest technology for the convenience of their customers, but should help reduce costs, too.

The new facility, which was launched this week, is available via the website.

"We're delighted to be taking this step and bringing web check-in to further business partners within our industry," says Michael Kilchherr, Head of E-Services at Swissport International. "Airlines such as Air Malta, Helvetic Airways and Edelweiss Air will be introducing the web check-in option via our platform in the next few days, and SWISS will also be offering it for its charter flights. And we're confident that we'll soon see more carriers making use of this Swissport service and the tremendous benefits it offers." Further details are available from

... and cellphone check-in to follow soon

The combination of the new technologies available and the desire to make the airport handling experience as smooth and simple as possible is prompting the entire industry to develop innovative new solutions.

A new cellphone check-in option is already in the evaluation stage. When finalised, it should enable travellers to check-in directly at the gate using a bar code that has been transmitted to their phone. It will be some months yet, however, until all the various processes and interfaces are working sufficiently reliably in technical terms. Cellphone check-in is currently slated to be introduced in 2008.

Swissport International Ltd., (owned by Ferrovial, a leading European infrastructure and service corporation based and listed in Spain) provides ground services for over 70 million passengers and 3.2 million tonnes of cargo a year on behalf of some 650 client companies. With its workforce of around 23 000 personnel, Swissport is active at 180 airports in 43 countries on five continents, and generated consolidated operating revenue of CHF 1 712 million (EUR 1 070 million or USD 1 370 million) last year. /