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Background Information

Innovation

Swissport has the advantage of being able to exchange expertise and share best practice from all over the world – the benefit of which is seen in the Swissport Formula. Due to our global presence, operational practices and service innovations are being developed and implemented on an on-going basis.

Process and service optimisation through the use of information technology has been crucial to the success of Swissport. Our vast reach and network enables rapid adoption of the latest technologies that deliver efficiency and cost-effective operations on site. Using the benefit of both our experience and proprietary software for resource optimization enables Swissport to develop rapid turnaround times without sacrificing quality of service. Processes are documented and described in detailed operations manuals to ensure safe
handling according to IATA standards (ISAGO / IGOM).

Our aim is to serve our airline customers in the most effective way whilst also being cognisant of individual needs and requirements of each of our customers.