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Explore our global network and our service portfolio on six continents and find your local contact at 286 airports worldwide. Learn more

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In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. Learn more

Careers

People are the foundation of our company’s success. Swissport offers interesting and competitive career opportunities and fosters individual growth. Learn more


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CUSTOMER CENTRICITY

When airlines outsource, they entrust us with mission-critical services, and they rely on our employees to meet their standards. Mutual trust and open dialogue are crucial for the success of our partnerships.

Swissport currently services some 850 corporate clients. In 2023, our employees served around 232 million airline passengers in face-to-face interactions, often in collaboration with third-party providers. With so many passenger contacts on behalf of our airline clients, mutual trust and open dialogue are crucial for positive long-term relationships. Sustainable customer and stakeholder relations are therefore key to our success.

OPEN DIALOGUE

Strong and resilient relationships with key stakeholders are essential in any service business. This particularly rings true in the aviation services business. When outsourcing mission-critical services, our customers place their success in our hands. This fills us with a strong sense of responsibility. In passenger services, our employees are often the first faces our clients' customers see.

flexible cooperation

At at most airports Swissport serves several airlines. This enables us to pass on the associated economies of scale to our customers, helping them realize efficiencies in their operations. Increasingly airlines turn to us even at their home base airport.

Swissport clients can select various degrees of outsourcing, ranging from specific services to a full outsourcing of passenger services, ramp handling as well as cargo handling. With its broad service portfolio, Swissport offers clients a “one-stop shop” in service integration.

OUR CUSTOMERS

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