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Health and Safety

The highest standards for occupational health and safety are a prerequisite for the delivery of consistent top-quality services and our long-term business success.

It is our goal to be recognized as the health and safety leader in airport ground services and air cargo handling. Swissport works relentlessly to achieve its targets of zero accidents and zero work-related injuries or illnesses. We are fully aware that this requires constant focus, experience and the highest safety standards. Swissport pursues a “Just Culture“ philosophy and is committed to the full disclosure of any unsafe acts, conditions, incidents or accidents. Reports on such events are collected and analyzed continuously to prevent similar incidents.
REDUCING HEALTH AND SAFETY RISKS

international standards

Our global standards for Quality, Health, Safety, and Environmental Management are aligned with international industry standards (e.g., ICAO, IGOM, ISAGO and ISO 9001:2015). They set a framework for improving quality and providing services in a safe, efficient and sustainable manner, which meet and exceed the expectations of our customers and other stakeholders. To ensure compliance with those standards throughout the Swissport network, we have implemented an integrated management system at all our locations worldwide.

 

SHARED RESPONSIBILITY

fostering responsibility

Swissport has a dedicated team of experts who focus on “Quality, Health, Safety and Environment“ (QHSE). Our staff receive extensive safety training regarding their specific work area. We promote a thorough understanding of their responsibilities and encourage them to stop unsafe tasks whenever necessary to prevent incidents. Standard training programs offered at all Swissport locations include security, health, safety and environmental aspects.

TARGETS FOR GREATER SAFETY

our zero-accident target

Even with the most rigorous regulations and regular safety training, not all accidents can be prevented. However, we will continue to work relentlessly towards our zero-accident target. By addressing any deviations from our agreed-upon standard procedures, we aim to detect safety risks at their source, which allows us to implement remedies before incidents or accidents occur. By the end of 2020, we aim to reduce our lost-time injury frequency rate (LTIFR) by 50 percent compared to 2015.