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Nairobi 

Ground Handling Services
Service Provider: Swissport Kenya Limited
Address: Jomo Kenyatta International Airport
Swissport Cargo Complex
P.O. Box 19177
00501 Embakasi
Local Time: 02:31 (February 14, 2016)


Facts & Figures:

Operating since:   September 1997
Number of employees:   410
Number of handled pax p.a.:   399 000
Number of handled A/C p.a.:   4 900
Cargo tons handled:   76 300
ISO 9001 certification:   Certified since August 1999, current certification dated January 2015

Contacts

Quotations & Operational Inquiries:
Name:    Duty Manager Operations
Phone:  +254 (0) 719 055 450
Mobile:  +254 (0) 728 804 088 preferably)
Fax:  +254 (0) 719 055 459
Telex:  NBOKSXH
E-mail: nbo.dmo@swissport.com
Office hours:  24/7
Operation Control Center (OCC):
Name:  OCC  Team
Phone:  +254 (0) 719 055 452
Mobile:  +254 (0) 717 213 076
Fax:  +254 (0) 719 055 459
Telex:  NBOKSXH
E-mail: NBO.SPKMeetandAssist@swissport.com
Office hours:  24/7
Baggage Services Team:
Name:  Baggage Services  Team
Phone:  +254 (0) 719 055 411/412
Mobile:  +254 (0) 716 651 400
Fax:  +254 (0) 719 055 459
Telex:  NBOLLXH
E-mail: NBO.spklofo@swissport.com
Office hours:  0830 AM - 0500 PM
Meet & Greet Services:
Name:  GMAAS  Team
Phone:  +254 (0) 719 055 452
Mobile:  +254 (0) 700 698 921
Fax:  +254 (0) 719 055 459
Telex:  NBOKSXH
E-mail: NBO.SPKMeetandAssist@swissport.com
Office hours:  Office hours: 24/7
Manager Airport Operations:
Name:  Marina  Bottelli
Phone:  +254 (0) 719 055 455
Mobile:  +254 (0) 735 641 379
Fax:  +254 (0) 719 055 459
E-mail: Marina.Bottelli@swissport.com
Office hours:  08.30 AM - 05.30 PM
Commercial Officer & Executive Assistant:
Name:  Beatrice  Oketch
Phone:  +254 (0) 719 055 321
Mobile:  +254 (0) 713 040 433
Fax:  +254 (0) 719 055 370
E-mail: beatrice.oketch@swissport.com
Office hours:  08:30AM - 05:30PM
Manager Finance & Administration:
Name:  Racheal  Ndegwa
Phone:  +254 (0) 719 055 300
Fax:  +254 (0) 719 055 370
E-mail: racheal.ndegwa@swissport.com
Office hours:  08.30 AM - 05.30 PM
Chief Executive Officer:
Name:  Jeroen  de Clercq
Phone:  +254 (0) 719 055 320
Fax:  +254 (0) 719 055 370
E-mail: jeroen.de-clercq@swissport.com
Office hours:  08.30 AM - 05.30 PM

Our services (Ground Handling Services)

  • Airport Ticketing Sales Desk
  • Arrival and Transfer Services
  • Baggage Services
  • Check-in Services
  • Dedicated Passenger Services
  • Gate and Departure Services
  • Lost and Found Services
  • Special Passenger and VIP Services
  • Load Control and Communications
  • Station Control
  • Station Representation and Supervision
  • Aircraft Loading/Unloading
  • Baggage Sorting
  • GPU
  • Push-back
  • Water & Toilet Services
  • Aircraft Servicing and Cleaning
  • Ambulift Services
  • Aviation security
  • Document Scanner Services
  • Document verification
  • Meet & Greet Services

For information about our services please contact:

Marina Bottelli
Phone: +254 (0) 719 055 455
Fax: +254 (0) 719 055 459
marina.bottelli@swissport.com

Our customer airlines

  • Air Arabia
  • British Airways
  • Emirates
  • Etihad Airways
  • Etihad Cargo
  • Fastjet
  • Lufthansa
  • Qatar Airways
  • Royal Air Force (UK)
  • Saudi Arabian Airlines
  • South African Airways Cargo
  • Swiss International Air Lines
  • Turkish Airlines
  • Turkish Airlines Cargo