Certifications & Memberships
Awards and certifications are very important to Swissport because they show that we offer our customers and their passengers excellent service, consistent quality and comply with industry standards.
EcoVadis, a renowned global provider of reliable sustainability ratings and insights, assessed Swissport for the first time in 2022 to evaluate our sustainability status and provide guidance on areas of improvement. We have committed to annual re-certification and are striving to progress every year. With substantial investments in sustainability, we anticipate a noteworthy improvement in our rating latest by our 2024 submission, aiming to achieve at least one of the medal ratings.
The Swissport Management System has been ISO 9001 certified since 1999. Currently, 15 locations are ISO 9001 certified under a global multi-site agreement, including the head office. There are 17 locations equipped with an ISO 14001-certified environmental management system. In addition, 17 locations implemented ISO 45001-certified management systems for occupational health.
Swissport’s corporate head office holds ISAGO (IATA Safety Audit for Ground Operations) accreditation since 2010. In 2022, 10 locations successfully underwent the audit. As of December 2023, 14 locations, including the head office, hold ISAGO accreditations.
CEIV PHARMA BY IATA, BRITISH MHRA, AND LOCAL PHARMA AUTHORITIES
Our air cargo operations in Amsterdam, Barcelona, Basel, Brussels, Dublin, Frankfurt, Liège, London Heathrow, Manchester, Montreal, Muscat, Nairobi, and Tel Aviv are currently certified by IATA’s CEIV Pharma, by the British MHRA, or other recognized industry associations. These certifications guarantee air freight customers the highest quality and temperature-control standards for sensitive pharmaceutical products.
UN GLOBAL COMPACT
Swissport became a member of the UN Global Compact in 2011. Adhering to the 10 principles of the UN Global Compact constitutes a fundamental element of Swissport’s ESG strategy. Our membership reflects our commitment to upholding sustainable and responsible business practices. By aligning with the Global Compact's principles on human rights, labor, environment, and anti-corruption, Swissport demonstrates its dedication to fostering a socially responsible and ethically sound corporate culture on a global scale.
AIRPORT SERVICES ASSOCIATION (ASA)
Swissport has taken on a leading role in ASA, the industry association for ground handling services. We are driving ASA’s transformation into an aviation services organization and a strategic partner. Our aim is to promote structural changes that will help ASA acquire a strong voice in advocating for
industry standards, particularly in ESG matters. We also seek to establish a dependable partnership with key aviation partners such as ICAO, IATA, ACI, and others. Moreover, we are championing ESG values throughout the airport services industry and advocating for transparency and uniformity in reporting practices. Swissport recognizes its role as a market leader and is fully committed to leading the industry’s ESG journey.