30 Oct 2025
Media Release
With operations at eight airports across South Korea and Japan, Swissport sets industry-leading safety and reliability standards across our business lines. We operate six modern air cargo centres, two executive hospitality lounges, and provide extensive ground handling services across the region.
On-Time Performance
Tons of Cargo
Passengers
Bags
At Swissport, we prioritise safety and process and encourage our people to put safety of each other and the aircraft first for every flight.
Our global training academy and iCare safety programs ensure consistent quality and knowledge, reliable and safe operations and a culture of care across our frontline teams operating in South Korea and Japan’s fast-paced airports.
Our Swissport ground operation services in South Korea and Japan continue to exceed expectations, with numerous awards to their name.
Our passenger service and ground teams continue to positively influence passengers’ experience by delivering a consistently safe and reliable service. This results in smooth handling from landing to take-off, with 100% on-time performance in South Korea.
The growth in our cargo operations throughout Asia highlights our ability to adapt to evolving airline needs with speed and precision. Our flexible, partnership-driven approach positions us as a true extension of our customers’ operations.
Our facilities include secure storage for high-value shipments, dedicated temperature-controlled zones for pharmaceuticals, perishables, and other sensitive goods, as well as a purpose-built Dangerous Goods (DG) warehouse at Incheon International Airport, ensuring the safe, compliant handling of regulated cargo across the region.
Our global lounge brand, Aspire, is setting a new standard for modern travel in partnership with the oneworld alliance. Since December 2023, Swissport Korea has been managing the oneworld lounge at Seoul Incheon Airport’s Terminal 1—the first-ever lounge developed by the alliance.
In Japan, the Aspire Lounge at Narita International Airport is open to all travellers, regardless of airline or class of travel, and offers a wide range of premium amenities.