Our safety culture
A career with Swissport will always mean your safety is prioritized above all else. Our safety-first culture is our foundation. This guides everything we do from ramp operations to passenger services and cargo handling.
At Swissport, we firmly believe that every accident, injury, or work-related illness is preventable.
Our global Zero Harm initiative emphasizes this commitment.
It is more than a program, it’s a promise among colleagues to eliminate hazards before they happen, keeping each other safe every day, everywhere.
Our safety first culture
We always start with safety
Aviation is a fast-paced industry, and we know that airports are dynamic and demanding spaces where errors can put people and operations at risk.
At Swissport, we do not compromise on safety. It is deeply embedded in our company culture; When you work at Swissport, you belong to an organization that prioritizes safety and harm prevention above all else.
iCare about safety
Elevating our safety promise
iCare is Swissport’s unique standard for excellence in quality, health, safety, and the environment. It symbolizes our practical and active culture of care that keeps our colleagues and operations safe and secure.
iCare promotes safety culture by recognizing outstanding behavior and reaffirming practices that keep everyone safe.
Just culture
Creating a safer workplace
Aviation is a complex, high-pressure, high-stakes environment. At Swissport, we promote Just Culture as a core aspect of our safety culture.
By reporting all mistakes or near-misses without fear of unfair treatment, we create a safer, more open workplace where we learn from errors without unfairly blaming individuals.
Promoting safety with operational training
Our people, our heartbeat
With 65,000 staff worldwide, we strive to create a safe, motivating, and diverse culture that fosters belonging and an environment where people want to stay.
We invest in training programs at all levels to enhance employee skills. For every 100 hours worked by operational colleagues, we invest 3 hours of targeted training covering safety, technical proficiency, and customer interaction.