Airport ground operations
Ramp handling
We provide a comprehensive range of ramp handling services, ensuring the smooth operation of airlines worldwide. With a firm commitment to efficiency, safety, and environmental responsibility, we aim to exceed expectations at every turn.
Our ramp operations cover turnaround coordination, aircraft movement, cleaning, load sheet production, and critical services such as de-icing and fuelling. In addition to local load sheet production, we offer centralized load control from our centres in Casablanca and Nairobi.
Passenger services
Swissport’s passenger services ensure travellers enjoy a seamless and stress-free journey at airports worldwide. With a strong focus on safety, efficiency, and customer experience, we strive to make every journey exceptional.
Our services include check-in and gate operations, transfer services, assistance for passengers with reduced mobility, and security support. By combining skilled personnel with streamlined processes, we deliver reliable and professional support, ensuring comfort and convenience from arrival to boarding.
Baggage services
Swissport recognises the importance of timely, accurate, and secure baggage handling, which is why it is a dedicated business line.
Our services cover the full baggage lifecycle, including lost and found, lost property, and repair or replacement solutions. By combining innovative technology with efficient processes, Swissport delivers baggage handling that passengers and airlines can rely on at every step.
Fueling services
Swissport provides comprehensive fueling solutions to airlines, airports, and fuel suppliers worldwide, ensuring safe, reliable, and efficient operations. With extensive experience at major airports, we specialise in into-plane services, fuel storage, and distribution management, maintaining the highest safety and environmental standards.
Our services include pipeline management in line with DOT regulations, GSE maintenance and refuelling, and fuel consortium financial management. Skilled teams and robust processes ensure efficiency, inventory control, and on-time performance.
2025 facts & figures
243M
Passengers handled
4M
Flights handled
254M
Baggage handled