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Swissport Japan

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We take care of our customers

A message from the President & CEO

Swissport Japan is an airport ground services company that provides a wide range of services to airlines around the world, including passenger services, ramp handling, cargo handling, fueling, executive aviation and lounge hospitality.

Since its establishment in 2006, the company has achieved significant growth while increasing the number of bases of its activities in Japan; leveraging the strengths of shareholders of Swissport International - which boasts the world's largest market share and world-class services - and Marubeni, a general trading company that operates globally in a wide range of industries.

Our multinational workforce, which loves airplanes and airports, is the true embodiment of diversity and inclusion. With a free and vigorous spirit of challenge and a constant value of ‘safety first’, our mission is to provide world-class professional services.

We want to make your air travel enjoyable and ensure your important cargo reaches its destination safely.
At Swissport Japan, we have always and will always cherish the smiles of our customers.

April 2024
President& CEO
Koichi Tagei

With a free and vigorous spirit of challenge and a constant value of safety first, our mission is to provide world-class professional services.

Koichi Tagei

President & CEO

Swissport Japan

our Corporate values

A PRACTICAL GUIDE

Our values give actionable guidance for individual behavior of employees, leaders and executives, serving as a compass for how to act and deliver.

  • Show you care: Our actions are perceived and valued from the perspective of the people around us.
  • Do the right things: We do the things that are valuable to our colleagues, customers, and passengers.
  • Win as a team: Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.
Our Corporate strategy

Delivering value to our customers

Swissport is the world's leading provider of airport ground operations and air cargo services, measured by revenue and the number of airports we serve. Airlines can select from a broad range of aviation services, including our specialized hub and large base operations. We are dedicated to providing excellent service, ensuring the highest standards of safety and reliability, and delivering competitive value to our airline and airport partners and their customers.

Our ambition and goals

Your Global Aviation Partner

Our goal is to be the world's best aviation service provider. Our strategy is built on two main pillars. First, we offer a wide range of services, with expertise in managing large and complex operations, providing airlines and airports with complete, efficient solutions. Second, we focus on excellence through the Swissport framework, which emphasizes operational efficiency and safety, competitive pricing, and sustainability. With dedicated employees and strong partnerships, we deliver value, improve efficiency, and maintain competitive costs through our size and experience.

Our services

One-stop portfolio

Swissport's service portfolio ranges from hub management and airport ground operations to air cargo handling and airport hospitality. The two core businesses – airport ground operations and air cargo services – complement each other and function as a natural hedge to external demand volatility.

Join our team

Jobs at Swissport Japan

People are the bedrock of all we do at Swissport. They are the key to our success, enabling us to deliver our high-quality services no matter the circumstances.

CORPORATE PROFILE

Company NameSwissport Japan K.K.
EstablishmentOctober, 2006
representativePresident & CEO Koichi Tagei
location〒598-0048 Osaka Prefecture Izumisano City Rinku Korai Kita 1 SiS Rinku Tower 12F (Headquarters)
ShareholdersMarubeni Corporation 49%, Swissport International Limited. 51%
Paid-in Capital50,000,000 yen
sales14.8 billion (FY2023)
baseNarita International Airport Branch, Haneda Airport Branch, Chubu Centrair International Airport Branch, Kansai International Airport Branch, Fukuoka Airport Branch, Naha Airport Branch
Number of Employees1,559 (as of the end of December 2023)
Description of BusinessWe provide comprehensive ground support services for airport ground handling and
aircraft takeoffs and landings.
Main services: Passenger services, operation services, ramp operations, cargo services, maintenance assistance services, private jet services, airport lounge services, etc.