The oneworld lounge at Incheon Airport in Seoul, operated by Swissport, has been named “Asia’s Leading Airline Lounge – Business Class” at the prestigious World Travel Awards. This recognition comes less than two years after its opening in January 2024, demonstrating Swissport’s excellence in premium lounge management and hospitality. 

The oneworld lounge at Incheon Airport in Seoul has been named “Asia’s Leading Airline Lounge – Business Class” at the World Travel Awards. Operated by Swissport in collaboration with its global airport hospitality brand Aspire, the lounge has set a benchmark in premium service less than two years after opening in January 2024. The award, announced on 13 October 2025 in Hong Kong, recognises the consistently high standards delivered by Swissport’s dedicated team to oneworld’s premium passengers.

A PARTNERSHIP BUILT ON TRUST AND EXPERTISE

Swissport, the global leader in aviation ground services, was selected by oneworld to operate its first-ever branded lounge, demonstrating the alliance’s confidence in the company’s operational capabilities and service standards. Since opening, the lounge has welcomed almost 200,000 guests, establishing itself as a benchmark for premium airport experiences in Asia. The 555-square-metre facility features 148 seats and a sophisticated design, offering travellers both vibrant and calming spaces to recharge, relax, or socialise.

"This prestigious award win is evidence of the operational excellence and customer service which is being delivered by our teams at Seoul Incheon Airport," said David Collyer, Global Senior Vice President, Aspire Executive Lounges. "We are proud to support oneworld in bringing this remarkable lounge to the market, and we're delighted that the high-quality guest experience it offers has been recognised."

A BENCHMARK IN AIRPORT HOSPITALITY

The oneworld lounge in Seoul joins Swissport’s growing portfolio of premium lounges, which includes the oneworld lounge at Amsterdam Schiphol Airport and more than 80 Aspire Executive Lounges worldwide. Swissport’s expertise in lounge management continues to set industry standards for operational excellence and hospitality in the aviation sector.

The World Travel Awards, established in 1993, are globally recognised as a benchmark of excellence in the travel and hospitality industry. Winners are selected through a rigorous process that includes voting by travellers themselves, making this recognition particularly meaningful as it reflects genuine customer satisfaction with our service delivery.

This award reinforces Swissport’s position as the partner of choice for premium lounge operations, underlining the company’s commitment to delivering exceptional airport experiences for airline partners and their passengers.