OUR STRATEGY
By delivering steady ground operations for airlines, Swissport helps them bring a positive experience to their customers. A consistent service delivery and safe operations are our priorities.
Safety & Operational Excellence
Supporting stable flight schedules
Tens of thousands of dedicated Swissport employees around the world are fully committed to meeting our customers' highest expectations – day in and day out. We support airlines with reliable and consistent ground operations. Above all stands the health and safety of our own people and that of our partners.
global service coverage
meeting individual customer needs
Swissport's service portfolio ranges from passenger services & lounge hospitality to ramp handling and cargo handling. When airlines decide to outsource ground services, many turn to Swissport, also increasingly for complex hub and large base operations.
COMPETITIVE COST & PRICE
helping airlines bring value to their customers
By delivering steady ground operations for airlines, we contribute value to their service delivery and help them bring a positive experience to their customers. State-of-the-art commercial systems make us a reliable business partner and support us in making the right choices, together with our airline customers.
empowerment of our people
OUR GREATEST ASSET IS OUR PEOPLE
With 60,000 employees at our core, Swissport invests in their growth and development to drive success. We offer comprehensive training, competitive compensation, and ongoing leadership development. This commitment ensures high performance and excellence throughout our global network.
STRONG CUSTOMER RELATIONSHIP
Trust and open dialogue are key
When airlines outsource their ground operations, they entrust us with mission-critical services. They rely on our skilled people to meet and exceed their established standards. Mutual trust and open dialogue are crucial for the success of our partnerships.
SUSTAINABLE FLEET & FOOTPRINT
MAKING SUSTAINABILITY HAPPEN
Sustainability is at the heart of our goals and strategy, with environmental, social, and governance priorities integral to Swissport’s value proposition. We are especially dedicated to environmental stewardship and have pledged to achieve net-zero carbon emissions by 2050. In alignment with the Science Based Targets initiative (SBTi), we began reporting our carbon emissions across all scopes in 2022.