EMPLOYEE LEARNING AND DEVELOPMENT
Training and development at all levels of the organization supports our employees in improving their qualifications.
TRAINING OF OPERATIONAL STAFF
The swissport training journey
For every 100 hours worked, Swissport invests in 3 hours of training for our operational employees, including basic training, specialized qualifications and refresher courses. This technical training follows a modular approach and covers generic training topics such as human factors, fire prevention, active supervision, health and safety, hazardous goods, and security.
Training effective leaders
“Active Supervision,“ a training program for frontline supervisors, aims to improve the mastering of leadership challenges in daily operations. The “Active Leadership Program“ (ALP) supports first-line and middle managers to further develop their effectiveness in the current business context, define their personal development journeys and improve their leadership performance. The “Senior Leadership Program“ (SLP) aims at maximizing the business impact of its participants. The "Station Manager Development Program" (SMDP) was developed to increase station manager confidence and skills to foster a shared understanding of consistent service delivery and safety.