28 Jul 2025
Media Release
Australia & New Zealand
Swissport provides ground handling services to 32 airlines at 17 major airports across Australia and New Zealand — from key hubs like Sydney and Melbourne to regional gateways such as Hobart and Christchurch. Our network includes four air cargo warehouses and three executive lounges, ensuring reliable, high-quality service across the region.
Australia & New Zealand
Market Growth
Swissport has significantly strengthened its footprint in the Australia and New Zealand aviation markets, key drivers of its Asia-Pacific expansion. Serving over 15 million passengers annually and contributing to the region’s 19.1% revenue growth, the company continues to expand its service portfolio.
This includes handling Qantas’ entire international and domestic fleet at Melbourne Airport and investing in new temperature-controlled warehouses and cargo facilities in Melbourne and Auckland to support rising demand for specialized shipments, such as pharmaceuticals and perishables.
Major terminal upgrades at Melbourne, Brisbane, and Auckland, along with a second airport for Sydney, set the stage for continued growth in passenger volumes and cargo flows, positioning Swissport as a leading ground services and air cargo handler across the region.
This includes handling Qantas’ entire international and domestic fleet at Melbourne Airport and investing in new temperature-controlled warehouses and cargo facilities in Melbourne and Auckland to support rising demand for specialized shipments, such as pharmaceuticals and perishables.
Major terminal upgrades at Melbourne, Brisbane, and Auckland, along with a second airport for Sydney, set the stage for continued growth in passenger volumes and cargo flows, positioning Swissport as a leading ground services and air cargo handler across the region.
Australia & New Zealand Facts & Figures
Driving Growth and Performance
453K
Flights
12M
Passengers
5,4K
Tons of Cargo
4
Warehouses
SAFETY IS OUR TOP PRIORITY
Embedding Safety in Every Operation
Across Australia and New Zealand, Swissport’s commitment to safe operations is prioritized throughout the business.
We achieve this through ongoing training of our 4,000-strong ANZ team, aligned with global standards such as IATA’s Airport Handling Manual, transparent sharing of safety performance data, and continuous improvement via innovation and digitalization.
We have a strong reporting culture, and our staff feel confident and empowered to report all hazards for continual improvement, learning and safety.
Predictable, Safe Ground Handling
Trusted National Partner
Handling more than 450,000 flights per year across Australia and New Zealand, Swissport are trusted by domestic and international carriers to deliver safe, reliable ground handling services that maximize on-time performance.
Our expertise extends to hub management. We are a preferred partner for Qantas at Sydney, Melbourne, and Canberra, building on our 20+ year partnership with Australia’s flag carrier.
EFFICENT, RELIABLE AIR CARGO HANDLING
Seamless, Secure Logistics
Swissport is ready to support the rapidly growing air cargo demand in Australia and New Zealand with efficient, reliable solutions backed by our expertise in air cargo handling.
We’re expanding our world-class cargo solutions to support airlines, freight forwarders, and e-commerce logistics with air cargo centers in Melbourne, Sydney, and Auckland, enabling businesses to thrive.
A HOTEL GUEST EXPERIENCE FOR LOUNGES
Award-Winning Comfort
As an airport lounge brand backed by a global leader in aviation services, Aspire translates Swissport’s expertise into best-in-class hospitality for our lounge customers.
Our lounges are consistently loved by guests and critics alike. The Aspire Lounge at Perth Airport’s Terminal 1 was named the Best Airport Lounge in Oceania for the 3rd consecutive year at the World Travel Awards in 2024.
We are proud to offer airport lounge services to all travellers, regardless of their ticket or membership status.
SUSTAINABILITY IS OUR GLOBAL PRIORITY
Powering a Greener Future
Swissport takes meaningful action on sustainability. Our electrification of ground vehicles (eGSE) is setting new standards for a greener future, with around 35% of our fleet in Australia and New Zealand now eco-powered.
In Australia, we’ve introduced breathable, durable polo shirts made from recycled polyester for our ramp teams.
Sustainability goes beyond decarbonization. As a people-focused business, we are committed across Australia and New Zealand to fostering a safe and inclusive culture for all.