U.S. & Canada
Swissport’s focus on safety, operational excellence, and sustainability ensures we deliver top-tier service for our partners in North America. We proudly operate at 62 airports across the United States and Canada, with 28 cargo facilities and 8 premium lounges, providing reliable and efficient support to our customers.
US & Canada
Market Growth
Serving 62 airports across the U.S. and Canada, Swissport handles over 525,000 flight movements annually, manages 28 cargo warehouses, and welcomes travelers to 8 premium lounges. Our strong presence in major hubs underpins safe, reliable, and efficient operations for both passenger and cargo airlines, helping to power one of the world’s most dynamic aviation markets.
In 2024, revenue in North America grew to €1.3 billion, up from €1.2 billion the previous year, representing a 6.3% increase. Flight volumes rose 11% year-on-year, reaching 525,000, while cargo operations handled 1.3 million tonnes and our lounges hosted 1.5 million passengers, reflecting continued demand across the region’s passenger and logistics sectors.
Swissport is investing in digitization, electric ground support equipment, and safety technologies like AI-enabled ground cameras and Aircraft Proximity Detection Systems (APDS), ensuring operational excellence and supporting our airline partners’ environmental goals. These innovations, combined with our global expertise, make Swissport the partner of choice for safe, efficient, and future-focused airport services in North America.
U.S. & Canada Facts & Figures
Driving Growth and Performance
30M
Passengers served
1,3M
Tons of cargo
54M
Bags handled
1,9M
Fueling Events
SAFE, SECURE, & COMPLIANT
ENHANCING SAFETY WITH INNOVATION
Safety is always Swissport’s top priority. We are the only major airport services provider certified to ISO 9001 (Quality), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health & Safety), and IATA’s ISAGO standard, reflecting our commitment to safe, efficient, and compliant ground handling worldwide.
In North America, our rollout of AI-enabled ground cameras and Aircraft Proximity Detection Systems (APDS) actively prevents incidents, enhances turnaround efficiency, and ensures adherence to the highest safety standards—delivering peace of mind and consistent performance for our customers.
YOUR BEACON OF RELIABILITY
Experts Above & Below the Wing
In North America, Swissport supports over 30 million passengers and more than 500,000 flights each year, helping airlines deliver safe, on-time journeys. Our local teams combine global ground handling expertise with airport-specific insights to ensure reliable, efficient operations.
Through continuous feedback and industry partnerships, we enhance performance, protect carrier reputations, and provide exceptional service across the U.S. and Canada.
A TRUSTED PARTNER TO AIRLINES
BESPOKE SERVICES BUILT ON TRUST
We uphold our airline customers’ reputation in North America and every location we serve. Swissport are the only major ground handler to request customer feedback through our Net Promoter Score (NPS) survey.
We work to build trust with domestic and international carriers in the region, driving continuous improvement through regular feedback and service delivery improvement.
AIR CARGO SPECIALISTS
Reliable and Safe Cargo Solutions
Swissport is your trusted partner for cargo services in North America, operating 28 strategically located warehouses to ensure seamless logistics.
With IATA Cargo iQ certification, we deliver reliable, high-quality handling that keeps your shipments moving efficiently and securely.
Our investment in innovative digital tools and self-service kiosks streamlines operations, reducing delays and enhancing visibility—helping your business stay agile and competitive.
BUILDING A SUSTAINABLE FUTURE TOGETHER
Science-Based Green Ground Handling
Swissport is the only global ground handler to receive an EcoVadis Platinum medal, ranking us in the top 1% of companies worldwide. Our ambitious decarbonization targets, validated by the Science-Based Targets initiative in March 2025, include advancing electric ground support equipment to reduce emissions and boost operational efficiency.
We’re a people business; our investment in skills, training, and company culture fosters an inclusive and fair environment for all.