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Explore our global network and our service portfolio on six continents and find your local contact at some 300 airports worldwide. Learn more

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People are the foundation of our company’s success. Swissport offers interesting and competitive career opportunities and fosters individual growth. Learn more


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About
About
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About
Our Services
Our Services
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Careers
Careers
Sustainability
Sustainability
Sustainability

Distinctive Success Factors

Our competitive advantage is based on a set of distinctive success factors. They are supported by the Swissport Formula, which defines the way we work.

The Swissport Formula

The way we work

The Swissport Formula is a set of principles to support our distinctive success factors. It helps us in creating a sustainable competitive advantage and in executing its corporate strategy.

Our aspirations are the same around the globe. Based on innovation, engagement and reliability, we deliver high-quality, tailor-made solutions to meet the expectations of our clients. That is why the Swissport Formula is the way we work.

Full range of mission critical services

HIGH QUALITY AVIATION SERVICES

Swissport's service portfolio ranges from passenger services & lounge hospitality to ramp handling and cargo handling. We also offer airlines with reliable, state of the art load control services. 

COMPETITIVE COST BASE

Enabling growth and investments

In a market with intense global competition and low margins, it is essential to keep costs under control to generate sufficient free cash flow to finance investments and profitable growth.

Safe and Industry Leading Operations

Fostering a culture of safety

Around 45,000 dedicated Swissport employees strive to fulfill our clients’ highest expectations – day in and day out. Above all stands our unwavering commitment to a safety-first culture.

GLOBAL CONSISTENCY

delivery of high-quality services

Consistency in our service delivery is a key success factor for Swissport. We can only realize our full potential through rigorous standardization. The Swissport Formula helps us achieve this.

SUSTAINABLE STAKEHOLDER RELATIONS

Creating value for our partners

When airlines outsource, they entrust us with mission-critical services. They rely on our employees to meet their standards. Mutual trust and open dialogue are crucial for the success of our partnerships.

PRICING DISCIPLINE & COMMERCIAL GOVERNANCE

Sustainable value creation in focus

The focus on sustainable value creation in our business decisions contributes to Swissport’s reliability as a business partner. State-of-the-art commercial systems support us in making the right choices, together with our airline customers.