When airlines outsource, they entrust us with mission-critical services, and they rely on our employees to meet their standards. Mutual trust and open dialogue are crucial for the success of our partnerships.
Strong and resilient relationships with key stakeholders are essential in any service business. This particularly rings true in the aviation services business. When outsourcing mission-critical services, our customers place their success in our hands. This fills us with a strong sense of responsibility. In passenger services, our employees are often the first faces our clients' customers see.
At at most airports Swissport serves several airlines. This enables us to pass on the associated economies of scale to our customers, helping them realize efficiencies in their operations. Increasingly airlines turn to us even at their home base airport.
Swissport clients can select various degrees of outsourcing, ranging from specific services to a full outsourcing of passenger services, ramp handling as well as cargo handling. With its broad service portfolio, Swissport offers clients a “one-stop shop” in service integration.