Swissport offers lost and found services at certain locations. The contact details can be found in our network map under "Passenger Services" of the airport, if available.
Track your baggage
SITA worldtracer
Your airline has entered the details of your missing baggage into the SITA WorldTracer system. You can check the status of your delayed baggage and change the delivery and contact information if necessary.
Note that not all airlines are members of the SITA WorldTracer network. For further questions please contact your airline.
Track your baggage
Swissport (Sky assist)
If your arriving airport (destination ariport) is Zurich (ZRH), Geneva (GVA), Basel (BSL), Berlin (BER), Rome (FCO), Edinburgh (EDI), Dublin (DUB), Las Vegas (LAS) or New York (JFK), you can check the status of your delayed baggage and change the delivery and contact information if necessary.
Note that not all airlines are supported on our Swissport online tracker. For further questions please contact our local Baggage Service/Lost & Found office (within the first 5 days) or your airline (after 5 days).