Lost and Found
Swissport offers lost and found services at certain locations. The contact details can be found in our network map under "Passenger Services" of the airport, if available.
Track your baggage
SITA worldtracer
Your airline has entered the details of your missing baggage into the SITA WorldTracer system. You can check the status of your delayed baggage and change the delivery and contact information if necessary.
Note that not all airlines are members of the SITA WorldTracer network. For further questions please contact your airline.
Track your baggage
Sky assist
If you have flown to or from Basel, Geneva, Helsinki, Las Vegas (LAS), New York (JFK) and Zurich you can retrieve information about your missing baggage including delivery information here. For further questions please contact your airline.