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Central Load Control

As part of our service portfolio, we offer load control services to some 70 customer airlines. Dedicated units with highly qualified specialists create load sheets for various airlines. The load control teams calculate weight and balance and the trim for each aircraft supporting flight crews to safely and efficiently operate their flight.

Swissport experts also provide critical back-office support for several of its customers, one example being load control services. In our load control centers (CLC), more than 200 Swissport specialists create around 170,000 load sheets per year for some 70 airlines across the Swissport network.

Swissport’s CLC offers a comprehensive solution for airlines seeking to optimize their load control operations. By centralizing these processes, airlines can benefit from enhanced efficiency, cost savings, improved quality, and a reduced environmental impact.

CLC leverages advanced technology and a team of experienced professionals to streamline load control tasks. This centralized approach ensures consistent oversight, quality assurance, and efficient communication across multiple airports. Swissport’s CLC service is available worldwide, catering to airlines of all sizes.

Having multiple CLC locations allows Swissport to offer a strong business continuity plan to our customers. It also allows us to ensure minimal to no delays when producing load sheets if one CLC location cannot work due to sickness or any reason of force majeure.

Key Benefits

Reduced turnaround times: Streamlined processes and expert supervision contribute to faster aircraft turnarounds.

Improved on-time performance: Enhanced efficiency and coordination lead to more reliable departures.

Cost savings: Centralized purchasing, streamlined operations, and reduced fuel usage result in significant cost savings.

Enhanced quality: Consistent service standards, expert supervision, and customer-focused approaches guarantee top-quality service.

Sustainability: CLC supports ESG goals by lowering fuel and paper usage, reducing environmental impact.

HOW CLC WORKS

Centralized management: Swissport’s CLC centers handle load control operations for multiple airports, providing consistent oversight and quality assurance.

Expert supervision: Experienced CLC agents with in-depth knowledge of industry best practices.

Advanced technology: State-of-the-art systems for efficient communication and data management.

Key features

Global reach: CLC services available worldwide, regardless of Swissport’s local presence.

Tailored solutions: Customized CLC solutions to meet specific airline requirements.

Integration with airline systems: Seamless integration with various Departure Control Systems (DCS).

Robust business continuity plans: Ensures uninterrupted service in case of disruptions.

facts & figures

Why Swissport?

170,000

load sheets per year

Including load sheets for freighter flights.

ISO9001

V2015 certified

24/7/365

We operate all year round

RECORD

in terms of punctuality

On average, we delay only 2 flights out of 10,000 departures.

Contact us

Mohamed Yahia

Communications, Marketing & Commercial Manager

Philipp Mueller

VP Global Operations Ground Handling & Fueling