Lounge Hospitality
With more than 35 years of hospitality experience, Aspire is Europe’s largest brand of airport lounges, serving more than 5.2 million guests worldwide in 2023, across a network of 80+ lounges in 19 countries.
sophistication
for everyday travel
Our continued focus is on delivering an excellent customer experience for all guests, so they feel welcomed, relaxed, and energised for their journey.
We take the time to understand our guests, to ensure that our lounges resonate with each location. Our product-led lounge proposition allows us to flex our offer, based on demographics and insights, to meet the needs of our guests.
Our vision for all Aspire Lounges, is to transform the airport passenger lounge experience into the hotel guest experience, delivering commercial growth through unparalleled service excellence, delighting our guests, exceeding expectations and driving preference for our partners and guests.
Partners
Institute of Hospitality
EHL Hospitality Business School
UK Hospitality
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lounge environment
Relax in a calming ambiance
We all like to relax in different ways, untroubled by distractions around us. The design of our lounge environment is sympathetic to the stresses of busy international travel, and we seek to be an antidote to these interruptions. Providing a modern, sophisticated and calming environment for our guests to start their journey.
Our lounges are designed to take inspiration from the local area, and we aim for each lounge to have a distinct sense of place, with recognizable Aspire brand elements interwoven in the overall design.
HOSPITALITY at aspire
Over 35 YEARS of EXPERIENCE
We have over 35 years of experience in airport hospitality, with a network of over 80 lounges across the world. In our daily operation we strive to deliver consistent and best-in-class hospitality throughout our lounge network.
Detailed attention to the presentation of our offering; food and beverage, seating, lighting, signage, staff uniforms, cleanliness and lounge atmosphere all contribute to ensure customers feel welcome, relaxed and energised.
Food & Beverages
MENUS WITH A DISTINCT SENSE OF PLACE
Guests enjoy a wide variety of food and beverage options and local specialties, bringing tastes of the world to Aspire lounge guests. Our menus are designed to cater for vegetarian and vegan requirements and are available throughout the day.
WE DELIVER AWARD-WINNING LOUNGES
Our lounges are often the highest rated outlets at the locations we serve, and we’re proud to hold industry-leading accolades.
Contact us
ASPIRE Customer Relations