Nairobi 

Ground Handling Services
C
E
A
Service Provider: Swissport Kenya Limited
Address: Swissport Kenya Limited
Swissport Cargo Complex, 1st Floor
Jomo Kenyatta International Airport
P.O. Box 19177, Embakasi
00501 Nairobi
Kenya


VHF Radio Frequency: 131.45 Mhz
SITA: NBOOWXH/ NBOKSXH
Local Time: 15:13 (April 17, 2021)














Facts & Figures:

Operating since:   September 1997
Number of employees:   530
Number of handled pax p.a.:   710000
Number of handled A/C p.a.:   5100
Cargo tons handled:   63000
ISO 9001 certification:   Certified since August 1999, current certification dated August 2018

Contacts

Baggage Services:
Name:  Baggage  Services Team
Phone:  +254 (0) 719 055 411/412
Telex:  NBOLLXH
E-mail: NBO.spklofo@swissport.com
Office hours:  24/7
Operation Control Center (OCC):
Name:  OCC  Team
Phone:  +254 (0) 719 055 452
Mobile:  +254 (0) 717 213 076
Telex:  NBOOWXH
E-mail: NBO.OCC@swissport.com
Office hours:  24/7
Quotations & Operational Inquiries:
Name:  Service Delivery Lead (SDL) -  Passenger Services
Phone:  +254 (0) 719 055 450
Mobile:  +254 (0) 728 804 088 preferably
Telex:  NBOKTXH
E-mail: NBO.SDLpassengerservices@swissport.com
Office hours:  24/7
Quotations & Operational Inquiries::
Name:  Service Delivery Lead (SDL) -  Operations & Ramp Services
Phone:  +254 (0) 719 055 452 / 460
Mobile:  +254 (0) 748 589 901 preferably
Telex:  NBOOWXH
E-mail: NBO.SDLoperations@swissport.com
NBO.OCC@swissport.com
Office hours:  24/7
Commercial Manager:
Name:  Edith  Githachuri
Phone:  +254 (0) 719 055 323
E-mail: Edith.Githachuri@swissport.com
Office hours:  08:30AM - 05:30PM
Chief Finance Officer:
Name:  Eric  Muriithi
Phone:  +254 (0) 719 055 300
E-mail: eric.muriithi@swissport.com
Office hours:  08.30 AM - 05.30 PM
Chief Executive Officer:
Name:  Racheal  Ndegwa
Phone:  +254 (0) 719 055 322
E-mail: racheal.ndegwa@swissport.com
Office hours:  08.30 AM - 05.30 PM
Senior Vice President, Sub-Sahara Africa & Israel:
Name:  Jeroen  de Clercq
Phone:  +254 (0) 719 055 320
E-mail: jeroen.de-clercq@swissport.com
Office hours:  08.30 AM - 05.30 PM
NBO Centralised Load Control:
Phone:  +254 719 055 360 (24/7), +254 719 055 361/2/3/4
Mobile:  +254 701 716 379
Telex:  NBOSPXH
E-mail: NBO.CLC@swissport.com
Head of Passenger Services:
Name:  Edwin  Musungu
Phone:  +254 (0) 719 055 456
Mobile:  +254 (0) 727 559 024
E-mail: edwin.musungu@swissport.com
Office hours:  08.30 AM - 05.30 PM
CLC Manager :
Name:  Irene  Kiige
Phone:  +254 719 055 365
E-mail: Irene.Kiige@swissport.com
Office hours:  08:30AM - 05:30AM

Our services (Ground Handling Services)

  • Airport Ticketing Sales Desk
  • Arrival and Transfer Services
  • Baggage Services
  • Check-in Services
  • Dedicated Passenger Services
  • Gate and Departure Services
  • Lost and Found Services
  • Special Passenger and VIP Services
  • Load Control and Communications
  • Station Control
  • Station Representation and Supervision
  • Aircraft Loading/Unloading
  • Baggage Sorting
  • GPU
  • Push-back
  • Water & Toilet Services
  • Aircraft Servicing and Cleaning
  • Ambulift Services
  • Aviation security
  • Crew Security Escort Services
  • Document Scanner Services
  • Document verification
  • Meet & Greet Services

For information about our services please contact:

Phone: +254 (0) 719 055 450/452/ 460
Mail: NBO.SDLpassengerservices@swissport.com / NBO.SDLoperations@swissport.com

Our customer airlines

  • Air Arabia
  • British Airways
  • EgyptAir
  • Etihad Airways
  • Lufthansa
  • Oman Air
  • Qatar Airways
  • Royal Air Force (UK)
  • South African Airways
  • Swiss International Air Lines
  • Turkish Airlines
  • World Food Programme (WFP)