Information security
Swissport handles sensitive operational and personal data across its global network, including air cargo documentation and passenger travel information. Protecting this data is fundamental to safe, reliable operations.
Safeguarding your data protection
Protecting your data
Swissport safeguards data through a global information security framework built on resilience, risk management, and continuous improvement.
We are certified to ISO/IEC 27001, reflecting a structured and internationally recognised approach to information security across our data centre and key systems. Global data protection policies are implemented globally and are supported by mandatory training to maintain awareness of evolving cyber risks.
Data protection by design
Security built into every system from the start
Swissport integrates data protection principles into system design and operational processes, ensuring security is considered throughout the lifecycle of systems and services.
This includes structured data classification, controlled access management, and ongoing review of security measures to address evolving cyber risks and regulatory expectations.
Cybersecurity
Protecting our business and work environment
We continuously strengthen our cybersecurity capabilities to protect our IT infrastructure and ensure business continuity worldwide. Our approach includes vulnerability testing and security assessments, incident response planning and exercises, monitoring of systems and security events, and management of third-party and supply chain risks. Data is classified and access is managed to ensure appropriate levels of protection. These measures are coordinated across global and regional teams to ensure consistent application of security standards globally.
AI and emerging technology governance
Responsible innovation with clear oversight
As part of its digital transformation journey, Swissport applies structured governance to the use of emerging technologies, including artificial intelligence.
Clear principles and oversight mechanisms ensure the responsible, secure, and transparent use of new technologies, fully aligned with Swissport’s broader information security and risk management framework.