London - Stansted 

Ground Handling Services
Service Provider: Swissport UK
Address: Rooms 145, 145a
The Terminal Building
Stansted Airport
Essex
CM24 1RW

Enterprise House
Bassingbourn Road
Stansted Airport
Stansted
Essex
CM24 1RN

For all Passenger queries

Customer Service:
For the speediest response, please email to the following address and the most appropriate department will deal with your issue: STN.feedback@swissport.com

Baggage:
For all queries relating to your baggage enquiry, please email the following address: STN.Baggage@swissport.com

SITA: STNOAXH, STNPSXH
VHF: 131.410

GSE:
Maintenance Unit
Building 17 First Avenue
Business Aviation Centre
Stansted Airport
Essex
CM24 1RY

Local Time: 09:29 (November 17, 2019)


















Facts & Figures:

Number of employees:   457
Number of handled pax p.a.:   17,500,000
Number of handled A/C p.a.:   46,798

Contacts

General Manager:
Name:  Jeff  Kennelly
Operations:
E-mail: stn.occ@swissport.com
Baggage:
Phone:  +44 870 850 0038
E-mail: STN.Baggage@swissport.com
Customer Service:
E-mail: STN.feedback@swissport.com

Our services (Ground Handling Services)

  • Airport Ticketing Sales Desk
  • Arrival and Transfer Services
  • Baggage Services
  • Check-in Services
  • Dedicated Passenger Services
  • Gate and Departure Services
  • Lost and Found Services
  • Special Passenger and VIP Services
  • Load Control and Communications
  • Station Control
  • Station Representation and Supervision
  • Aircraft Loading/Unloading
  • Baggage Sorting
  • De/Anti-icing
  • GPU
  • Push-back
  • Water & Toilet Services
  • Aircraft Servicing and Cleaning

For information about our services please contact:

stn.occ@swissport.com

Our customer airlines

  • Air Moldova
  • AlbaStar
  • Eurowings
  • Flybe
  • Freebird Airlines
  • Onur Air
  • Pegasus Airlines
  • Thomson Airways
  • Transaero Airlines
  • UPS - United Parcel Service