East Midlands 

Ground Handling Services
Service Provider: Swissport UK
Address: East Midlands Airport
Building 113
Castle Donington
Derby
United Kingdom
DE74 2SA

For all Passenger queries

Customer Service:
For the speediest response, please email to the following address and the most appropriate department will deal with your issue: EMA.feedback@swissport.com

Baggage:
For all queries relating to your baggage enquiry, please email the following address: EMA.BAGFAC@swissport.com

SITA: EMAAPXH
VHF: 131.435.6

GSE:
Maintenance Unit
C/O Swissport Cargo
Cargo Terminal
East Midlands Airport
Castle Donington
DE7 2SA
Local Time: 09:59 (November 17, 2019)




Contacts

Station Manager:
Name:  Suzanne  Mitchell
Baggage:
E-mail: EMA.BAGFAC@swissport.com
Customer Service:
E-mail: EMA.feedback@swissport.com
Operations Ground Handling:
Phone:  +44 (0) 1332 812924
Fax:  +44 (0) 1332 853584
GSE:
Phone:  +44 (0) 1332 852852 ext 3270
Fax:  +44 (0) 1332 814451
Operations GSE:
Phone:  +44 (0) 7979 537 256

Our services (Ground Handling Services)

  • Airport Ticketing Sales Desk
  • Arrival and Transfer Services
  • Baggage Services
  • Check-in Services
  • Dedicated Passenger Services
  • Gate and Departure Services
  • Lost and Found Services
  • Special Passenger and VIP Services
  • Load Control and Communications
  • Station Control
  • Station Representation and Supervision
  • Aircraft Loading/Unloading
  • Baggage Sorting
  • De/Anti-icing
  • GPU
  • Push-back
  • Water & Toilet Services
  • Aircraft Servicing and Cleaning

For information about our services please contact:

Suzanne Mitchell

Our customer airlines

  • Air Europa
  • Aurigny Air Services
  • BH Air
  • BMI Regional
  • Flybe
  • Ryanair
  • Thomson Airways