22 Sep 2025
Media Release
Expertise Above & Below the Wing
With nearly 30 years of experience, our expertise, resources, and flexible operations give airlines of all sizes a competitive advantage, combining precision, consistency, and a safety-first approach at every touchpoint.
INDUSTRY-LEADING SAFETY EXPERTISE
SAFE, SECURE, AND COMPLIANT
Safety is Swissport’s top priority. Our safety-first culture drives everything we do. Teams follow industry-leading standards and adapt global procedures to local regulations for consistent, compliant operations.
Through proactive safety audits, network-wide training, and precise standard operating procedures, we ensure people, assets, and operations are protected. Airlines partner with us for exceptional operational reliability and regulatory compliance.
GLOBAL STANDARDS, LOCAL EXPERTISE
Regional Excellence
Centrally governed, locally managed" is at the heart of Swissport. We combine global expertise with local knowledge to deliver the best performance at every location.
We tailor service models to each market while maintaining international quality standards and aligning with airline expectations. Continuous improvement is driven by weekly feedback surveys and quarterly business reviews, ensuring our operations evolve based on real customer needs. This approach makes Swissport the preferred partner for airlines seeking consistent, high-performance operations worldwide.
SCALABLE HUB EXPERTISE
Optimizing Base Operations
Swissport helps airlines maximize efficiency and reliability at every hub, from premium carriers to low-cost airlines and cargo operators. Since 1996, we’ve built deep expertise in managing large-scale base operations, handling thousands of flights daily across the Americas, Europe, and Australia.
By optimizing turnaround times, coordinating seamlessly with airline teams, and leveraging data-driven insights, we continuously improve productivity and service quality. Our benchmarked performance ensures smooth operations, reduced delays, and a better experience for both airlines and passengers.
OUR LEADERSHIP EXPERTISE
Driving Operational Success
Swissport’s leadership drives operational excellence and commercial success for our airline partners. With decades of experience across the aviation industry, our executive team ensures every strategic decision supports reliability, efficiency, and growth.
With over 25 years in aviation, our CEO, Warwick Brady, leads Swissport with proven expertise, supported by a diverse board and executive team focused on transparent governance and delivering exceptional value to airline partners..
Our 65K Strong Team
Experts in Every Journey
Day or night, rain or shine, 365 days a year, our teams keep people, planes, and cargo moving safely and efficiently. Over 98% of our workforce are skilled professionals who ensure smooth operations from landing to take-off.
We invest in our people through 3 hours of dedicated training for every 100 hours worked, supported by the Swissport Academy, delivering safer, more impactful learning. This focus on continuous development ensures consistent service excellence while addressing industry skills gaps.
COMMITTED TO INDUSTRY EXCELLENCE
Trusted & Impactful
Swissport is more than a service provider—we actively shape the future of ground operations. As a member of the Airport Services Association (ASA) and partner of ICAO, IATA, and ACI, we align with key aviation organizations to drive industry standards.
Our expertise is recognized by airlines and aviation bodies for operational excellence and customer satisfaction. We are also ranked among the top 1% of companies globally for sustainability by EcoVadis, reflecting our commitment to responsible and impactful business practices.
Your One-Stop Aviation Partner
Swissport’s global footprint ensures we can support airlines wherever they operate. From ramp handling, passenger services, aircraft fueling, lounge hospitality, cargo, to executive aviation, we deliver each service with proven reliability and industry expertise.
Our one-stop-shop approach gives you flexibility—select the services you need, whether it’s a single solution or full hub outsourcing, all backed by Swissport’s operational excellence.