01 Jul 2025
Media Release
Future-Ready Aviation
At Swissport, innovation is more than a concept; it’s how we shape the future of ground handling through smart processes, digital tools, and sustainable solutions that enhance performance and reliability
OUR INNOVATION CULTURE
PIONEERING SOLUTIONS FOR AVIATION’S FUTURE
Innovation drives Swissport’s success and enables airlines and airports to operate more efficiently, safely, and reliably. By combining skilled teams, standardized processes, and data-driven insights, we unlock competitive advantages for partners—from operational benchmarks to predictive analytics and demand forecasting.
Our culture of innovation supports employees in delivering high-quality services while providing measurable benefits for airlines, including faster turnarounds, smoother passenger journeys, and more reliable cargo operations.
SMART, SAFE AIR TRAVEL
Safety Powered by Innovation
Advanced technology and AI can make us all safer. That’s why we’re investing in innovative solutions to add digital oversight to support our teams on the ground.
As the first major ground handler to trial autonomous baggage vehicles, we combine Aircraft Proximity Detection Systems (APDS), anti-collision technology, and AI-based driver monitoring to protect aircraft, reduce incidents, and keep operations on schedule
SMART FREIGHT HANDLING SOLUTIONS
Advancing Air Cargo Services
Swissport enhances operational control and visibility across air cargo operations. By adopting IATA’s ONE Record standard, shipments can be tracked in real time, providing clear oversight across the logistics chain.
The implementation of CHAMP’s Cargospot-neo, with AI and machine learning capabilities, improves efficiency and reduces handling errors.
These digital solutions enable smoother, more transparent operations while helping airlines optimize processes and reduce risk.
LEVERAGING AI WITH ONEKNOWLEDGE
ENABLE SMARTER DECISIONS. ANYWHERE
Swissport has developed OneKnowledge, an AI-powered mobile repository that transforms how employees access and use operational information. Delivering critical procedures in seconds, with multilingual support and offline functionality, it enables teams to make fast, informed decisions, comply with regulations, and ensure consistent, safe, and reliable service. Serving as both a training tool and an operational resource, OneKnowledge helps airlines run smoother, safer, and more efficient operations worldwide.
INTRODUCING MATCHBOX
Prevent Inadmissible Travel
Each year, airlines worldwide face millions in fines for transporting passengers without valid entry documents. We’ve created MatchBox—an all-new digital tool designed to verify travel documents during online check-in.
By integrating seamlessly with existing airline check-in processes, MatchBox ensures passengers have the necessary documents before boarding passes are issued, helping improve departure punctuality, reduce the risk of financial penalties, and enhance operational efficiency—all while protecting passenger data through GDPR-compliant, secure procedures.