OUR BUSINESS MODEL
Swissport is active in airport ground services, including adjacent services like lounge hospitality, and in air cargo handling. The benefits to this diverse business model range from exposure to the economic cycle, to profit margins, capex risk profiles and even staff training.
Our clients can customize the services they wish to source, ranging from a single service to full hub outsourcing. In 2020, Swissport handled some 1.7 million flights and served 82 million airline passengers. In the air cargo segment the company handled some 4.1 million tons of cargo.
Airport ground services
In 2020, our service agents served some 82 million airline passengers (2019: 265 million), which equals roughly 3 airline passengers per second. Our service offering includes:
- Check-in and Gate
- Passenger Mobility
- Lounge Hospitality
- Executive Aviation
- Security Services
- Lost & Found
Airport ground services
In 2020, Swissport handled some 1.7 million flights (2019: 4.2 million). This equals roughly one flight every 37 seconds. Our service offering includes:
- Baggage Services
- Moving of Aircraft
- Central Load Control
- Aircraft Cleaning
Air Cargo Handling
Our wide range of services includes general cargo and special shipments, e.g. high-value or temperature-sensitive products, like fish or pharmaceuticals. In 2020, Swissport handled some 4.1 million (2019: 4.6 million) tons of air cargo at its warehouses around the globe.
- General and Special Cargo Handling
- Temperature-controlled Handling (e.g. pharma)
- Hub Handling
- Express Services
- Forwarder Handling
Swissport manages 46 lounges at 39 airports in 16 countries under its ASPIRE Airport Lounges hospitality brand. ASPIRE welcomes guests irrespective of airline or class of travel and offers amenities that ensure each stay is rewarding. In 2020, ASPIRE welcomed over xx million (2019: 5 million) passengers across their global lounge network.
Swissport Executive Aviation is a leading ground service provider for business aviation customers across the globe, handling more than 10,000 flights every year (2019: 24,000). At our Fixed Base Operations (FBO) in France, Ireland, Morocco, New Zealand and Switzerland we are offering a full range of pre- and post-flight services. In total, Swissport provides Executive Aviation Services at more than 89 airports in 25 countries on all six continents.